Job Title: Litigation Support Analyst
Department: Information Technology
Reports To: Salaried Non-Exempt
SUMMARY:
The Litigation Support Analyst will provide firm wide Litigation and e-Discovery services. This will include project managing all aspects of Litigation and e-Discovery needs for attorneys firm wide. The Litigation Support Analyst will also provide guidance on the best use of Litigation and e-Discovery tools and processes to the firm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
● Manage litigation technology-related inquiries from Firm attorneys and staff in support of the litigation practice group. Work with the litigation practice group to develop workflows to efficiently accomplish complex and/or high-volume litigation tasks.
● Communicate with clients and opposing counsel under the supervision of attorneys regarding technical matters or processes.
● Database creation, maintenance and archival:
◦ Load data and images from CDs, DVDs and other media sources to the firm's systems.
◦ Covert and manipulate data for loading into firm e-Discovery databases.
◦ Design and document software utility modules using scripting language.
◦ Perform complex tasks associated with OCR conversion, PDF conversion, CD-ROM creation and image printing that do not lend themselves to standardized procedures.
◦ Create e-Discovery/Review system databases and set up user accounts.
◦ Assist with complex database searches and generation of reports.
● Document production preparation (Branding, Redactions, etc.)
● Quality control of electronically stored information.
● Record EDD processing metrics.
● Provide on-call support as assigned.
● Maintain and share technical documentation for all e-Discovery applications.
● Participate in application upgrades, litigation technology projects and solution testing as needed.
● Consult with litigation practice group leaders and the CIO regarding ongoing assessment of the effectiveness of applications in the environment.
● Maintain a secure inventory of all client-provided electronic data on external media with defensible chain-of-custody controls.
● When required, travel to offices outside Atlanta and client locations to perform training or provide onsite assistance. Coordinate with third-party vendors as necessary to develop resources and relationships to meet needs for projects that cannot be handled in house.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
● Good oral and written communication skills; must be able to communicate effectively with senior firm leadership, attorneys, technology staff and vendors.
● Must be able to concisely communicate issues and document problem resolution.
● Must have strong experience with litigation and e-Discovery applications and systems as such, but not limited to: Casemap, Intella, Summation, ReadySuite.
● Must possess a strong sense of ownership, urgency and drive.
● Must be able to work with minimal supervision but deliver high quality work product, on time and within budget.
● Must have expert level experience with PDF tools.
WORKING CONDITIONS:
Normal law office environment with little exposure to excessive noise, dust, temperature and the like.
The above is intended to describe the general content of an requirements for the performance of this job. It is not intended to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
To apply, please submit your resume to hr@constangy.com with the subject line "Litigation Support Analyst".
Constangy is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
